Privacy Policy
At Hosung, we value the trust you place in our sustainable WPC solutions. We are committed to protecting your personal data and ensuring transparency in how we handle your information across our global operations.
1 Introduction
Welcome to Hosung ("we," "our," or "us"). As a global manufacturer of Wood Plastic Composite (WPC) materials, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, inquire about our OEM/ODM services, or purchase our products.
By accessing our services, you consent to the data practices described in this policy. This policy applies to all customers, including B2B distributors, architects, contractors, and individual villa owners.
2 Information We Collect
We may collect the following types of information:
- Personal Identification: Name, email address, phone number, job title, and company name provided during catalog requests or partnership inquiries.
- Business Data: Project specifications, shipping destinations, volume requirements, and OEM design files for custom manufacturing.
- Technical Data: IP address, browser type, operating system, and usage patterns on our website to optimize your browsing experience.
3 How We Use Your Information
We utilize the collected data to deliver premium WPC solutions and services:
Order Processing & Logistics
To manufacture, package, and ship your composite decking or cladding orders to over 60 countries efficiently.
R&D and Improvement
Analyzing market trends to innovate our co-extrusion technology and develop new eco-friendly textures.
B2B Partnership Support
Providing distributors with marketing materials, samples, and technical documentation relevant to their region.
Communication
Responding to inquiries, sending updated catalogs, and notifying you about product certifications or policy changes.
4 International Data Transfers
Hosung is a global enterprise with operations in North America, Europe, Australia, and Asia. Your information may be transferred to, stored, and processed in countries other than your own.
For EU/EEA Residents: We ensure that cross-border transfers comply with GDPR regulations, utilizing Standard Contractual Clauses (SCCs) or ensuring adequate data protection decisions are in place to safeguard your rights.
5 Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security protocols include:
- SSL/TLS encryption for all data transmission on our website.
- Restricted access to personal data for employees who need it for manufacturing or service delivery.
- Regular security audits aligned with our ISO quality management standards.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights (access, correction, or deletion), please contact our Data Protection Officer.